Jaguar Services
You expect your Jaguar to operate with precision at optimum performance and you want a mechanic who expects that same. That’s why Import Performance is one of the few independent shops that strives to offer dealer-level services for Jaguar in the Wilmington, NC area.
We will always strive to offer premium services for Jaguar. Here are some of the services we offer at this time. This list is by no means exhaustive:
- Oil Change service with maintenance light reset
- All routine maintenance including tire installation, rotation and balance
- All suspension repairs
- A/C Service and Repair
- Timing Chain Replacements
- Clutch and Flywheel service
- Cooling system repairs including overheating diagnostics, as well as water pump and thermostat replacement
- Full engine rebuilds and replacements
- Check engine light diagnostics
- Programming including replacement of most model keys
While everyone wants to drive a Jaguar, not every mechanic wants to work on them – but we do! With over 20 years of European specific experience, the owner of Import Performance – Talin Germain – doesn’t shy away from the more complicated makes and models and Jaguar is no exception. Our technicians happily service and repair all Jaguar models with OEM parts. That’s why we feel comfortable offering a 36 month, 36,000 mile warranty on all the repair work we do on your Jag. What’s more – that warranty is nationwide through our Technet nationwide warranty program.
From oil changes to timing chain repairs, Talin oversees all the work here in the shop. It’s our intention to keep quality controlled and to provide a personalized experience. We want each of our customer’s to understand the work performed and feel confident that their car is reliable and road worthy. No one is perfect and mistakes will be made, but we hope between our warranty and our commitment to customer service, that we can make every experience end with a positive outcome. Let us help you today!
Scheduling an appointment is easy: Email us at service@ipwilmington.com, call us at 910-763-4223 or drop by in person at 598 Wellington Avenue, Wilmington, NC. Choose between a contactless appointment or a more personalized approach.
For those who prefer a contactless option, we have a key drop-off box bolted to the front of the building labeled “night owl.” Simply drop your keys inside and we will match your vehicle with its scheduled appointment in our system. We will perform any requested diagnostics or services and then contact you about any evolutions in your car’s needs. Payment can be accepted over the phone by credit card and keys can be picked up in our coded and locked key boxes located near the front door of our building.
Prefer a more personalized approach? Absolutely! Call or visit us in person Monday through Friday, 8:00 am – 5:00 pm. Talin or one of our service writers will be happy to assist you. At scheduling we’ll confirm whether you plan to drop your car off for service or wait in our comfortable waiting room while it’s completed. Even though we offer satellite television, complimentary wi-fi, coffee, and purified water while you wait, we often say time passes slower in the waiting room and we encourage customers to drop off their vehicles. This allows us the time to fully check over your vehicle and complete its repairs without the added pressure that the waiting room seems to apply. We like to make drop-off appointments as seamless as possible for you by offering to arrange an uber to your next destination or you can reserve our complimentary loaner car when you schedule your appointment.
Give us a call today!
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