With Wilmington, NC’s tourist traffic and resulting high collision rates, you want to “drive safely – for life,” so you chose Volvo. But even though you picked one of the safest vehicles on the road, you’ve probably discovered not everyone volunteers to work on it! At Import Performance, we happily service, repair, and maintain all makes and models of Volvo and as usual, we pride ourselves on using the most up-to-date computer diagnostic equipment, OEM parts for all repairs, and employ a staff of highly skilled and experienced technicians to complete each and every repair.
Here is a small, but by no means exhaustive list of services we offer for Volvo:
- Routine maintenance including oil change service with maintenance light reset
- Problematic Suspension Vibration Resolution
- A/C Service and Repair
- Rear Main Seal (RMS) replacements
- Air Oil Separator (AOS) replacements
- Clutch and Flywheel service
- Coolant system repairs including water pump replacement
- Full engine rebuilds and replacements
- Check engine light diagnostics
With over 20 years of European car repair training and experience, the owner – Talin Germain – still loves the challenge of working on some of the most sophisticated vehicles around and Volvo is no exception. While he can’t work on every car that comes through the shop doors, he carefully manages the service and repair of all cars who come through our bay doors whether it’s a simple tire rotation and balance or a complicated cylinder head replacement. This practice, along with our dedication to using high quality, OEM parts through reputable distributors makes it possible for us to offer a 36 month/36,000 mile warranty on all repair work completed at our facility. And what’s more – we can offer that nationwide through our Technet nationwide warranty.
At Import Performance, we try to make the inconvenience of needing car repair as convenient as it possibly can be. There are several ways to schedule an appointment: email us at firstname.lastname@example.org, call us at 910-763-4223 or drop by in person at 598 Wellington Avenue, Wilmington, NC.
Ever since the pandemic, many of our customers continue to prefer a contactless option. No problem! We have a key drop-off box bolted to the front of the building labeled “night owl.” Simply drop your keys inside and we will match your vehicle with its prescheduled appointment in our system. We will perform any requested diagnostics or services and then contact you about any evolutions in your car’s needs. Payment can be accepted over the phone by credit card and keys can be picked up in our coded and locked key boxes located near the front door of our building.
Prefer a more personalized approach? Absolutely! Call or visit us in person Monday through Friday, 8:00 am – 5:00 pm. Talin or one of our service writers will be happy to assist you. At scheduling we’ll confirm whether you plan to drop your car off for service or wait in our comfortable waiting room while it’s completed. Even though we offer satellite television, complimentary wi-fi, coffee, and purified water while you wait, we often say time passes slower in the waiting room and we encourage customers to drop off their vehicles. This allows us the time to fully check over your vehicle and complete its repairs without the added pressure that the waiting room seems to apply. We like to make drop-off appointments as seamless as possible for you by offering to arrange an uber to your next destination or you can reserve our complimentary loaner car when you schedule your appointment.