OUR SERVICES

From computer diagnostics to AC repair, we can handle anything. We specialize in import automobiles, so we offer quality service at a better price with shorter down-time.

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HOW WE WORK

95% of the customers reviewed gave us high remarks. With our talent, expertise and 20+ years experience in the bag, we have created one of the finest car care solutions in the area.

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TOP AUTO TIPS

If you're like us, you want answers now. No problem, we've put together a Frequently Asked Questions list and some of our top auto tips to get you by until you can come see us.

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Import Performance specializes in European and Asian car repair, preventative maintenance and all service aspects. We happily repair and service the following vehicles:

  • Audi 
  • BMW
  • Jaguar
  • MINI
  • Mercedes-Benz
  • Porsche
  • Volkswagen
  • Volvo
  • Lexus
  • Toyota
  • Subaru 

Import Performance is not your average auto repair shop. We are a family-owned and operated facility with over 60 years combined experience in European car repair! While we are happy to offer our customers routine maintenance like oil changes, alignments, brakes, tires and fluid changes, our specialty is diagnosis and repair. 

The owner of Import Performance, Talin Germain, started working on cars the old-fashioned way - as an apprentice at a European repair shop in Raleigh, NC over 20 years ago. There he developed an extensive knowledge of Volvo, Mini, BMW, Audi, Volkswagen, and Mercedes, but his real passion belongs to Porsche. Talin cut his teeth rebuilding engines on air-cooled Porsches years ago and has since become an area expert in the brand. We are one of the only shops in the area competent in IMS bearing updates and we have extensive knowledge working with modern water-cooled engines for all Porsche models including 986, 996, 987, 997, 981, 991, 981.2, and 991.2.  We specialize in hard-to-diagnose vehicle problems and performing repairs that require expertise and continued education. We pride ourselves in resolving issues other shops could not and have a determination for finding the right solution for each customer. 

In addition to our Porsche repair expertise, we pride ourselves in maintaining up-to-date knowledge of the latest industry innovations for all other European vehicles. For example, we are one of the only shops in our area to perform the Mercedes balance shaft updates and we have years of experience repairing oil consumption issues with Audi and VW engines including crankcase ventilation system repairs. In addition to Euro car repair, we hold a special place in our hearts for the reliability of Asian vehicles. We will happily service and repair most Asian makes and models with a special consideration for Subaru, Toyota, and Lexus. We've done more Subaru cylinder head gaskets than we can count! And even though a 996 911 Turbo is Talin's dream car, his daily driver is a Tundra equipped to haul engines and equipment, so he can understand and appreciate the simplicity and quality of Toyota. All imports welcome!

It is our mission to continue to develop one of the most experienced, talented, and educated teams of technicians in our area and in order to achieve this, we understand this requires a continued investment, year after year, in the industry's finest software, tools and equipment. As a result of this mission, we purchase and maintain dealer level tools for diagnosing and performing software updates on BMW, MINI, Porsche, Volkswagen, Audi, Mercedes, and Jaguar. Lost your key? We can replace and program keys for BMW, MINI, Porsche and Jag. Our goal is to do everything in our power to give you an alternative to the dealership at a competitive price and wish to achieve this with absolute transparency to our customers. We want you to understand what repairs your car needs, how we intend to resolve it, and exactly how much it will cost so there are no surprises when you pick up your vehicle. The automotive industry has an unfortunate reputation for being dishonest. We've worked for the past 15 years to debunk that stereotype and to prove our integrity. We hope that the next time you need car repair or service, you'll give us the opportunity to prove it to you!