Import Performance Wilmington NC

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Parts Policy

Import Performance strives to provide the absolute highest quality OEM parts available for every vehicle we service. There are many parts distributors and vendors in the automotive industry, all of which vary drastically in quality and service. We have researched the vendors with which we have chosen to establish a business relationship and using our combined 60 year industry experience, carefully selected the very best, most trusted vendors as our parts distributors. We stand behind their quality and integrity.

In light of this, and with the advice of our insurance company, as of January 1, 2016, Import Performance will no longer perform repairs on vehicles with parts provided by the customer. We have been informed that our insurance will not cover personal or vehicular injury due to the failure of a part provided by a customer and this liability is not one Import Performance can assume. 

We thank you for your understanding.